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Since the MOLE ANALYSIS GUIDE is a multimedia presentation rather than a standalone software application package, it should run on every well-equipped baseline computer system currently available If it doesn't run or appears to do not function properly, please check the system's hardware and its software settings in regard to the system's requirements as indicated. This can be done also by testing the application temporarily installed on another computer. Recheck whether or not the flashplayer has been installed and the flash-, and java plug-ins as well as your browser’s JavaScript option have been activated, which is required to properly run the application.

If you don't know about the installations running on your system's environment, you can find out easily by running the freeware program System Information (SIW), which needs no installation and is capable of running from a floppy disk or USB stick likewise. For your convenience, you may download it from our server here .

SYSTEM REQUIREMENTS

The MOLE ANALYSIS GUIDE runs on Windows PC systems (9X, Me, NT, 2000, XP) equipped with activated and/or installed hard-/software multimedia functionality such as audio, video, flash, and java. The PC system needs to have hard-/software capabilities to display images and video (graphic video card) as well as a soundcard to use audio functionality. External loudspeakers are recommended. You need to have an internet browser with activated JavaScript functionality installed (any). In order to display multimedia content properly, the system needs to have the flashplayer installed (executing *.swf flash-formatted files). If you don't have a flashplayer installation on your system, you can get the most recent version of the flashplayer at www.macromedia.com, or, more conveniently, by clicking on the button "flash enabled" at the left screen basis, which will call the flashplayer installer without the need to go online. In addition, to display interactive multimedia content, your pc system needs to have a java environment installed, either the Microsoft JAVA VM (recommended), or the JAVA RUNTIME environment (Sun Microsystems, Inc.). If this component is not installed, part of the multimedia content will not display.

JAVA

The term “JAVA” should not be mixed up with the term “JAVASCRIPT”, which latter is used as a scripting language to add functionality to static web pages. Although the “JAVASCRIPT” option on your system’s browser needs to be activated (to assure the full functionality range), “JAVA” here means the system’s capability to execute program modules (applets) designed in the JAVA programming language. This can be achieved by simply installing the “JAVA” environment either by using the Sun Java™ (Java™ 2 Runtime Environment) or the Microsoft VM® (Microsoft Java Virtual Machine), which can be downloaded for free on the respective websites. Without “JAVA” functionality installed, significant parts of the MOLE ANALYSIS GUIDE won’t display.

Java™ (Java™ 2 Runtime Environment) is a registered trademark of Sun Microsystems, Inc.

Microsoft VM® (Microsoft Java Virtual Machine) is a registered trademark of Microsoft Corporation, Inc. in the United States and/or other countries.

To check out whether or not JAVA has alraedy been installed onto your system and which version is embedded, here is how to check out:

Please call the command line window (START>EXECUTE). Enter the following commands, press ENTER/OK, and watch out what you'll get:

  • javaw: if no error message occurs, the Sun Java environment is installed on your system.
  • wjview: if no error message occurs, the Microsoft Java environment is installed on your system.
  • jre: if no error message occurs, the Sun Java environment version 1.1 is installed on your system (older version, compatible with slow-speed older PC systems).

If you prefer to use the System Information software (SIW), you can look up your java installation by checking Software>Applications>System files. Scroll down to the Java entry to check out. You may download this stand-alone tool (no installation required) here .

We do recommend to install the Microsoft Java Virtual Machine, if problems occur. You may download it here .

Microsoft provides a diagnostic tool (JavaDiag.exe) which helps to locate information on the installed Java components. You can download it here (search all downloads / enter: Microsoft VM 10a.zip).

FLASH

“FLASH” is here referred to as a vector graphic format packed to execute image and audio embedded *.swf files (small web format, shockwave flash format). To display *.swf files, the computer system requires to have the flash player installed. If you don't have a flashplayer installation on your system, you can get the most recent version of the flashplayer at www.macromedia.com, or, more conveniently, by clicking on the button "FLASH ENABLED" at the left screen basis, which will call the flashplayer installer without the need to go online. Flash™, ShockWave™, and Macromedia Flash Player™ are registered trademarks of Macromedia, Inc.

AUDIO

Part of the MOLE ANALYSIS GUIDE contains audio media either as background music or as additional audio information. In the case of background music, you may decide to turn off audio at any time by clicking on the loudspeaker symbol displayed, should you find the music annoying or simply don’t want the music to be played aloud. Clicking again on the loudspeaker symbol will reactivate the audio function at any time. Alternatively, you may also shut off the audio function on your PC by using the system’s control panel audio option.


SUPPORT REQUEST

If you still need more help, please send us more details on the problem encountered by filling in the form underneath. Be as precise as possible.

 

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